Frequently Asked Questions

TICKETS AND BOOKING

  • General sale opens at 10am on Friday 16 October 2026. Sign up for Pre-Sale access from 10am on Thursday 15 October, 24 hours before the general sale, for limited tickets with a £5 per-ticket saving.

  • Loyalty General Admission: £60
    First Tier General Admission: £65
    Second Tier General Admission: £70
    Under-18s: £45 (ages 5 and under go free)
    VIP: +£50

  • Yes. The Madness opening concert on Thursday 22 July 2027 is ticketed separately from Lazydays Festival, which takes place Friday to Sunday.

  • No. Lazydays weekend tickets cover Friday to Sunday. You'll need a separate ticket for the Madness opening concert on Thursday.

  • Loyalty tickets are exclusively available to existing Lazydays Festival 2027 day or weekend ticket holders, offering a £10 saving against full-price Madness tickets. Availability is limited.

  • Yes. To receive your Loyalty code and have the best chance of securing a discounted ticket, you'll need to sign up for the Madness Pre-Sale.

  • Your unique code will be emailed to the address used to purchase your Lazydays Festival 2027 tickets ahead of the Pre-Sale, provided you've signed up.

    Loyalty tickets are limited and available while stocks last.

  • Tickets will be emailed 7 to 14 days before the event.

  • You can transfer your ticket to another person on your FIXR account.

EXPERIENCE & INFO

  • We're building a whole day of live music around Madness, with a specially curated supporting line-up across two stages, full-scale concert production and pyrotechnics.

    Expect brilliant street food and bars packed with independent drinks. We're all about celebrating the best of the independent scene, from wood-fired pizzas and incredible Thai food to craft breweries, regional distilleries, great wine and everything in between.

  • VIP includes a dedicated fast-track entrance and exclusive access to The Estuary Lounge & Garden, complete with a viewing platform offering great views of the main stage.

    You'll also enjoy private 'posh' loos, a welcome drink on arrival, a commemorative souvenir wristband and a sharing snack selection presented in a Madness Priory Park tote, featuring artisan nuts, crisps, olives, sweet treats and more.

    • Doors open: 2pm

    • Last entry: 7pm

    • Curfew: 10:30pm

  • Madness will perform at Priory Park, Victoria Avenue, Southend-on-Sea, Essex, SS2 6NB, on Thursday 22 July 2027. There is no parking at the venue.

  • Yes! Under-18s are welcome but must attend with a responsible adult, parent or carer aged 18 or over.

    All under-18s require a ticket, although children aged five and under go free. A maximum of two under-18s is permitted per adult, and tickets must be purchased together in the same booking.

    Under-18s cannot purchase tickets or enter the event without an accompanying adult.

  • Yes, we have limited Essential Companion tickets, issued on a first come first serve basis.

    Eligible customers can apply for a complimentary Essential Companion ticket. Find out more on our Accessibility page.

    Under-18s are not eligible for a complimentary Essential Companion ticket, as they must already attend with a responsible adult under our event licence.

  • Yes, our accessibility information can be found here.

  • No, outside food and drinks are not permitted at the festival. However, there will be an incredible variety of street food vendors to suit all tastes and dietary requirements. Please note you may bring in one sealed water bottle or an empty refillable water container (and we have refillable water points).

TRAVEL & ACCOMMODATION

  • Southend is served by two train lines out of London, with a station just under 10-minutes walk away, and a free shuttle from Southend Central.

    We’re well connected - getting here isn’t a faff. See our Getting Here page for more info.

  • There’s no parking at Priory Park.

    We offer a Park & Ride ticket, available during the ticket-buying process. The shuttle takes c. 7-minutes.

    Please do not park in nearby residential streets, as we like to be a good neighbour!

  • Our off-site campsite is just a short 5 to 10-minute shuttle ride from the concert arena.

    Regular shuttle buses will run throughout the day, with travel to and from the venue included in your camping ticket.

    Southend also has a great selection of hotels and local accommodation to suit all budgets, but we'd recommend booking early.

Terms of entry

  • You are welcome to bring folding camping chairs. We limit the use of chairs to a little farther back from the Common Stage to make space for those who wish to stand/dance.

    During busier times later in the day, we may ask those in chairs to relocate or stand.

  • We allow one sealed bottle of water per person or an empty refillable container.

    Please bring proof of ID, such as a driver's license or passport, as we operate a Challenge 25 policy.

    The following items will not be permitted: alcohol; food; Chinese lanterns; candles; paraffin lamps; sound systems; generators; BBQs; drones; laser pens; selfie sticks; all illegal drugs and psychoactive substances; compressed gas containers; aerosols; flares; air horns; flag sticks; banners, signs or materials displaying political, religious, offensive or race-related messages, slogans or images; any item that an Authorised Person considers dangerous; animals (other than guide dogs) are not permitted only for ticketed events. Any Prohibited Items may be removed, confiscated and/or destroyed even if the item itself is not illegal, without compensation at the discretion of any Authorised Person.

  • As much as we love them, pets are not allowed at the festival.

  • No, there is a no-re-entry policy.

  • We recommend bringing no more than a small bag to the festival; however, larger bags are permitted.

    For the safety and security of all attendees, our security staff will be carrying out bag searches.

    No food or drink is permitted inside the festival, except a sealed water bottle or an empty refillable water container.

    Water points are available inside the arena.